25 August 2007

You can't take responsibility

Here's a new rule, if you "take responsibility" for an error your company has made, you ARE responsible.

It beggars belief that "taking responsibility" is often seen as a noble act by a brave manager. Instead of what it is, a cowardly line embraced by managers who often have the audacity in their apology [excuse] to explain how, in fact, it wasn't their fault whatsoever.

Very soon the public will tire of this line, I know I have.

You're either responsible or you're not, you can't "take responsibility". Saying "I take responsibility [...] I should never have hired Mr. Scapegoat" still makes it entirely your fault. Not his.

I suggest in the future we only accept the line "I am responsible".

Incidentally look who takes up the first page of Google results for "I Take Responsibility".

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